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Company: Softhills Limited
Softhills Limited is hiring a proactive and people-oriented HR Officer to join its growing team in Lagos. This full-time, onsite position is ideal for an experienced human resources professional who is passionate about recruitment, employee onboarding, staff engagement, and HR administration in a fast-paced e-commerce environment.
The company invests not only in businesses but also in knowledge, innovation, and infrastructure, working closely with entrepreneurs and co-founders to support ventures from startup through growth and expansion. As part of this mission, Softhills Limited is looking for an HR professional who can attract top talent, strengthen workplace culture, and help build a productive and motivated workforce.
HR Officer Job Overview
The HR Officer will oversee recruitment, onboarding, employee records, attendance management, HR documentation, staff engagement, and performance support. This role requires an organized, energetic, and detail-oriented individual who thrives in a dynamic work environment and enjoys working with people.
The successful candidate will support the company’s hiring efforts, ensure new employees integrate smoothly into the organization, and contribute to maintaining a disciplined and high-performing workplace.
Job Title
HR Officer
Company
Softhills Limited
Location
Lagos
Job Type
Full-Time | Onsite
Experience Required
3–5 Years
Qualification
BA/BSc/HND (MBA/MSc/MA is an added advantage)
Role Summary
Softhills Limited is seeking an HR Officer who can recruit efficiently, coordinate employee onboarding, maintain HR records, and promote a positive workplace culture.
The role involves supporting recruitment activities, monitoring employee performance, maintaining attendance records, preparing HR documentation, and ensuring staff remain motivated, accountable, and productive. It is well suited to professionals with strong organizational skills and experience managing multiple HR responsibilities simultaneously.
Key Responsibilities
Recruitment and Hiring
The HR Officer will manage the recruitment process from sourcing candidates to preparing employment documentation.
Responsibilities include:
- Create and publish job vacancies on recruitment platforms, social media, WhatsApp groups, LinkedIn, and other hiring channels.
- Source qualified candidates for customer service, logistics, marketing, operations, warehouse, administration, and sales roles.
- Screen CVs and job applications.
- Contact and interview prospective candidates.
- Coordinate interview schedules with department heads and management.
- Prepare interview questions and candidate assessment forms.
- Maintain recruitment trackers showing applicants, interview stages, successful candidates, and rejected applicants.
- Follow up with shortlisted candidates throughout the recruitment process.
- Prepare offer letters and other employment documents.
Onboarding and Training Support
The successful candidate will help ensure every new employee receives a smooth onboarding experience.
Responsibilities include:
- Welcome newly hired employees.
- Guide staff through the onboarding process.
- Explain company policies, culture, values, and expectations.
- Coordinate employee documentation and personnel files.
- Work with team leaders to ensure employees receive role-specific training.
- Monitor probation periods and remind management when employee reviews are due.
Culture and Staff Engagement
Maintaining a positive workplace culture will be an important part of the role.
The HR Officer will:
- Promote teamwork, accountability, ownership, discipline, and customer-focused values.
- Organize staff recognition activities, birthday celebrations, team-building events, and employee appreciation initiatives.
- Encourage positive communication across departments.
- Identify workplace concerns early and escalate issues when necessary.
- Support management in maintaining employee motivation and engagement.
Attendance, Discipline, and HR Administration
The HR Officer will oversee several administrative responsibilities that ensure compliance with company policies.
Key duties include:
- Monitor attendance, punctuality, absenteeism, and leave requests.
- Maintain accurate employee records and HR documentation.
- Prepare offer letters, confirmation letters, warning letters, exit forms, and other HR documents.
- Support the implementation of workplace policies and standards.
- Assist with disciplinary procedures when required.
Performance Support
The role also includes supporting employee performance management initiatives.
Responsibilities include:
- Work with department heads to monitor employee performance and probation progress.
- Help ensure every employee understands their responsibilities and expectations.
- Collect weekly performance updates from team leaders.
- Identify underperforming employees and report concerns to management.
Qualifications and Requirements
Applicants should possess the following qualifications and experience:
- Minimum of an HND or Bachelor’s Degree in Human Resources, Business Administration, Psychology, Management, or a related discipline.
- Between 3 and 5 years of experience in Human Resources, Recruitment, Administration, or People Operations.
- Experience in e-commerce, retail, logistics, customer service, or a fast-paced startup environment is an added advantage.
- Strong communication and interpersonal skills.
- Ability to recruit efficiently while managing multiple vacancies.
- Excellent organizational and time-management abilities.
- Working knowledge of Google Sheets, Microsoft Excel, Google Docs, and basic HR tools.
- Ability to work under pressure and meet deadlines.
- Professionalism, confidentiality, discipline, and trustworthiness.
Essential Skills
The ideal candidate should demonstrate strong competence in the following areas:
- Recruitment and candidate sourcing
- CV screening and interview coordination
- Employee onboarding
- HR documentation and record management
- Attendance monitoring
- Staff engagement
- Communication and conflict resolution
- Performance tracking
- Reporting and organization
- Team motivation
- HR administration
Why Join Softhills Limited?
Joining Softhills Limited provides an opportunity to contribute to the growth of a dynamic organization operating within the e-commerce sector. Employees work in a collaborative environment where innovation, accountability, teamwork, and continuous improvement are encouraged.
This role offers valuable experience across multiple areas of human resources, including recruitment, onboarding, employee engagement, performance support, and HR operations, making it an excellent opportunity for professionals seeking career growth in HR.
Job Summary at a Glance
Position: HR Officer
Company: Softhills Limited
Location: Lagos
Job Type: Full-Time | Onsite
Experience: 3–5 Years
Qualification: BA/BSc/HND (MBA/MSc/MA is an added advantage)
Key Focus Areas
- Recruitment and Hiring
- Candidate Screening
- Employee Onboarding
- HR Administration
- Staff Engagement
- Attendance Management
- Performance Support
- HR Documentation
- Workplace Culture
- Employee Relations
- Team Coordination
- Human Resources Operations
Method of ApplicationInterested and qualified? Go to Softhills Limited on docs.google.com to apply
If you’re interested in this role, check out more information on the official website And apply now!
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