Vivano Beddings and More
Location: Lagos, Nigeria
Salary: ₦250,000 – ₦350,000 per year
Job Type: Permanent, Full-time
Grade: D
Work Location: In person
The Opportunity
Vivano Beddings and More is seeking a commercially driven Business Development Officer (BDO) to help connect sales, operations, and customer experience.
This is more than a traditional sales position. The successful candidate will play an important role in managing the complete business development cycle, from identifying and converting prospects to coordinating operations and ensuring customers receive products and services to a high standard.
The ideal candidate should be organized, revenue-focused, commercially minded, and comfortable taking ownership of both customer-facing and operational responsibilities.
Key Responsibilities
- Drive Revenue: Identify, prospect, and convert new retail, wholesale, and institutional clients while working toward monthly sales targets.
- Operational Oversight: Work closely with the Inventory Officer to ensure stock levels follow FIFO principles and match sales demand.
- Laundry Services: Oversee the performance and coordination of the company’s laundry services.
- Team Leadership: Provide functional guidance to Customer Care Representatives (CCRs), ensuring strong brand standards and improved conversion rates.
- Strategic Marketing: Collaborate with the Digital Engagement Specialist to align social media and digital marketing campaigns with sales activities.
- Financial Management: Conduct weekly reconciliations between sales platforms and Sage accounting software to identify and prevent discrepancies.
- Business Growth: Identify opportunities for new partnerships, commercial relationships, and revenue streams.
- Customer Experience: Help ensure customers receive consistent, high-quality service throughout the sales and fulfillment process.
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in business development, commercial operations, sales, or operations coordination.
- Experience in retail or FMCG is a major advantage.
- Proficiency in Sage or similar ERP systems.
- Experience using CRM tools.
- Strong knowledge of Microsoft Excel.
- Excellent commercial and business development skills.
- Strong organizational and coordination abilities.
- Ability to identify and resolve operational, inventory, and customer-service challenges.
- Willingness to take a hands-on approach to achieving business objectives.
Key Performance Indicators (KPIs)
The successful candidate will be assessed based on:
- Achievement of 100% of monthly revenue targets.
- Maintaining a minimum 25% lead conversion rate.
- Securing at least 2 new commercial partnerships per quarter.
- Maintaining an average Customer Satisfaction (CSAT) score of 4.0/5.0.
Employee Benefits
Successful candidates may enjoy:
- Performance bonus
- Career growth opportunities
- Leave allowance
- 13th-month salary
- Annual salary review
- Profit sharing
- Commissions of up to ₦1,000,000
- HMO
Application Information
Interested applicants should be prepared to confirm their location and ability to work in Lagos.
Application Question: Do you live on the Island?
Location: Lagos, Nigeria
Work Location: In person
If you’re interested in this role, check out more information on the official website And apply now!