Data Entry Officer (North East) at Moniepoint – Apply Now

Job Description

Moniepoint is hiring a Data Entry Officer (North East) in Kano (hybrid) to support merchant onboarding by accurately entering and maintaining customer accounts, product catalogues, inventory records, and pricing data within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you will ensure data readiness for fast go-lives, reliable reporting, and a smooth customer experience, with success measured by accuracy and turnaround time.

Key Responsibilities

• Input, update, and maintain merchant data including catalogues, SKUs, pricing, inventory levels, and customer profiles
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload
• Ensure all records comply with Moniebook data standards and naming conventions
• Prepare merchant accounts ahead of onboarding by populating required data within agreed timelines
• Review merchant-submitted templates for errors/missing fields and follow up to resolve gaps
• Support setup of catalogue structures, tax configurations, and payment settings as directed
• Conduct data validation checks to correct errors, duplicates, and outdated records
• Cross-reference data across spreadsheets, CRM, and POS backend for consistency
• Flag and document data anomalies and route issues to relevant teams for resolution
• Maintain data entry activity logs, import logs, and correction history within the CRM
• Document common errors and resolutions to reduce repeat issues and improve processes
• Fulfil ad-hoc data requests from onboarding, account management, and support teams within SLAs

Required Qualification and Skills

• 1–3 years experience in data entry, data operations, or similar role (SaaS/retail tech/fintech preferred)
• Exceptional attention to detail and ability to maintain high accuracy at scale
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas)
• Familiarity with CRM platforms and/or POS/back-office SaaS tools
• Strong organizational skills and ability to manage multiple tasks simultaneously
• Preferred: experience with bulk CSV imports, data migration, or catalogue management
• Preferred: exposure to retail operations, inventory systems, or point-of-sale platforms
• Candidate must be based in Kano State

Benefits

• Attractive salary package
• Pension
• Health insurance
• Annual bonus
• Learning and development opportunities
• Inclusive, people-first culture